IMA Refund Policy
Effective as of 22 of February 2024

At IMA, we strive to ensure your satisfaction with our services. If you find that our subscription does not meet your expectations, we offer a 15-day refund policy, subject to the following conditions:

1. Refund Eligibility:

• You are eligible for a full refund within 15 days from the date of purchase of your subscription.

• To request a refund, you must provide proof of purchase.

2. Prorated Refunds:

• If you have used some of the minutes allotted for video generation included in your subscription, the refund amount may be prorated based on the extent of usage.

3. Refund Process:

• To initiate a refund request, please contact our customer support team at [email protected] within the stipulated 15-day period.

• Provide details of your purchase and the reason for your refund request.

4. Refund Approval:

• Refunds are subject to approval by our team.

• We reserve the right to refuse refunds if we suspect abuse of our refund policy or fraudulent activity.

5. Refund Timeline:

• Once your refund request is approved, the refund process will be initiated promptly.

• Please allow up to 30 business days for the refund to be processed and reflected in your original payment method.

6. Cancellation of Subscription:

• If you request a refund for your subscription, your access to the subscription features will be terminated.

7. Contact Us:

• If you have any questions or concerns regarding our refund policy, please feel free to contact our customer support team at [email protected]

• By subscribing to our services, you agree to abide by the terms and conditions outlined in this refund policy.

• Please note that this refund policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates or modifications.